Privacy Policy

Ecoshop
Last updated: 25/12- 2025

This Privacy Policy describes how ecoshop ("Website", "we", "us" or "our") collects, uses and discloses your personal information when you visit, use our services or make a purchase from ecoshop ("Website") or otherwise communicate with us (collectively, the "Services"). In this Privacy Policy, "you" and "your" mean you as a user of the Services, whether you are a customer, website visitor or other person whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to this Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take other steps as required by applicable law.

How we collect and use your personal information
To provide the Services, we collect and have collected personal information about you over the past 12 months from various sources. The information we collect and use varies depending on how you interact with us.

In addition to the specific uses set forth below, we may use information we collect about you to communicate with you, provide the Services, comply with legal obligations, enforce our Terms of Service, and protect the Services, our rights, and the rights of our users.

What personal information we collect

Information we collect directly from you

  • Basic contact information, including name, address, phone number, email.

  • Order information, including billing and shipping address, payment confirmation.

  • Account information, including username, password, security questions.

  • Shopping information, including items you view, add to cart, or wish list.

  • Customer support information, including messages you send to us through the Services.

Information we collect through cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels and similar technologies. Usage Data may include information about your devices, browser, network connection, IP address and interaction with the Services.

Information we receive from third parties
We may receive information from suppliers and service providers, such as:

  • Companies that support our website, such as Shopify.

  • Payment processors that collect payment information to fulfill orders.

  • Third-party online tracking when you interact with emails, ads, or the Services.

All information from third parties is treated in accordance with this Privacy Policy. We are not responsible for the accuracy of such information or for the policies of third parties.

How we use your personal data

  • Provide products and services, process payments, send messages, manage accounts and orders.

  • Marketing and advertising, including email, text messages, postal mail and advertising on websites.

  • Security and fraud prevention.

  • Communicate with you and provide customer support.

Cookies
We use cookies to operate and improve the website and services, analyze usage, and personalize ads. You can always change your browser settings to block cookies, but some features may be affected.

How we disclose personal information
We may disclose information to:

  • Suppliers and third parties who perform services on our behalf.

  • Business and marketing partners, including Shopify, for advertising.

  • Third parties to whom you consent.

User-generated content
Any content you post, such as product reviews, may be public and accessible to others. We are not responsible for how information is used by third parties.

Third-party websites and links
We are not responsible for the privacy or security of third-party websites. Please read their privacy policies before providing any information.

Children's data
The Services are not intended for children and we do not knowingly collect information from children. For deletion requests, please contact us.

Security and storage
No security is perfect. We cannot guarantee complete security during transmission. The length of time information is stored depends on various factors, including legal obligations.

Your rights and choices
You may have the right to:

  • Access, delete or correct your personal data.

  • Request portability.

  • Opt out of sales, sharing or targeted advertising.

  • Limit the use and disclosure of sensitive information.

  • Withdraw consent.

  • Manage communication preferences.

International users
We may transfer, store and process information outside of your country, including the U.S. Transfers from the EU will be made under standard contractual clauses or similar mechanisms.

Contact
For questions about this privacy policy or to exercise your rights, please contact us at:

Email: info@ecoshopsy.com